Creating a comprehensive set of terms and conditions for a handyman service booking website is crucial for protecting your business and setting clear expectations for your customers. Below is a general outline you can use as a template. Make sure to consult with a legal professional to tailor these terms to your specific needs and comply with relevant laws.
Terms and Conditions
Effective Date: [Insert Date]
Welcome to [CallToHandy] (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website [www.calltohandy.com] (the “Site”) and the services provided through it (the “Services”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Services
1.1 Description
Our Site provides a platform for booking handyman services. Services include, but are not limited to, home repairs, maintenance, and installation tasks.
1.2 Service Providers
Service providers are independent contractors and not employees of [Your Company Name]. We do not guarantee the performance of any service provider.
2. User Accounts
2.1 Registration
To book services, you may need to create an account. You agree to provide accurate and complete information during registration and to update your information as necessary.
2.2 Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
3. Booking and Payment
3.1 Booking Process
To book a service, you must provide details about the job and your location. We will then connect you with a suitable service provider.
3.2 Payment
Payments are processed through our Site. You agree to pay the amount specified for the services rendered. All payments are final and non-refundable, except as required by law.
4. Cancellations and Rescheduling
4.1 Cancellation Policy
You may cancel or reschedule a service by [X hours/days] before the scheduled appointment. Cancellations made within [X hours/days] may incur a cancellation fee.
4.2 Service Provider Cancellation
If a service provider cancels, we will attempt to find a replacement. We are not liable for any inconvenience or damages caused by such cancellations.
5. Liability
5.1 Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or Services.
5.2 Service Provider Liability
We are not liable for any issues arising from the performance of services by independent contractors. Any disputes related to service quality or performance should be resolved directly with the service provider.
6. User Responsibilities
6.1 Compliance
You agree to comply with all applicable laws and regulations while using our Site and Services.
6.2 Prohibited Conduct
You may not use our Site for any unlawful purposes or in a manner that disrupts the Site’s functionality or other users’ experience.
7. Intellectual Property
7.1 Ownership
All content on our Site, including text, graphics, logos, and software, is the property of [Your Company Name] or its licensors and is protected by intellectual property laws.
7.2 Use Restrictions
You may not reproduce, distribute, or create derivative works based on our Site’s content without our express written permission.
8. Privacy
8.1 Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Modifications
9.1 Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective when posted on the Site. Your continued use of the Site constitutes acceptance of the modified Terms.
10. Termination
10.1 Termination by Us
We may terminate or suspend your account and access to our Site if you violate these Terms or for any other reason at our discretion.
10.2 Termination by You
You may terminate your account at any time by contacting us. Upon termination, you will remain liable for any outstanding payments or obligations.
11. Governing Law
11.1 Applicable Law
These Terms are governed by and construed in accordance with the laws of [Rajasthan/INDIA]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Rajasthan/INDIA].
12. Contact Us
12.1 Contact Information
For any questions or concerns regarding these Terms, please contact us at:
[CallToHandy.Com]
[INDIA]
[support@calltohandy.com